Effective Date: January 1, 2026
Caroline’s Cleaning ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us about our services.
1. Information We Collect
We may collect the following types of information:
- Name
- Email address
- Phone number
- Address or service location details
- Information you provide in contact forms or quote request forms
- Basic website usage data, such as browser type, device type, and pages visited
2. How We Use Your Information
We use your information to:
- Respond to inquiries and quote requests
- Schedule or manage cleaning services
- Communicate with you about appointments, updates, or customer support
- Improve our website, services, and overall customer experience
- Maintain internal business records
3. How We Share Information
We do not sell, rent, or trade your personal information. We may share information only when necessary to operate our business, comply with legal obligations, or protect our rights.
4. Cookies and Website Data
Our website may use cookies or similar technologies to improve performance and better understand how visitors use the site. These tools help us enhance functionality and user experience.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system or method of transmission can be guaranteed to be completely secure.
6. Your Choices
You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to any legal or operational obligations requiring us to retain certain records.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Caroline’s Cleaning
73 Mulberry St - Hyannis - MA
Phone: (774) 368-3584
Email: contact@carolinescleaning.com